Saturday, July 4, 2015

Deceit and fraud and price scam at Econsave superstores, Malaysia.

Deceit and fraud and price scam at Econsave superstores, Malaysia.
欺騙~欺詐和騙局的價格在馬來西亞 Econsave超市。

Incident (I)          

        On 4th of July evening around 5:30- 6pm. I went to Econsave supermarket located at Klang Parade, Jalan Meru, Klang. I went to the dry powder food section and search for Black pepper powder for cooking. It was located in the same 2nd or 3rd  shelf beside the prawn cracker. The price tag written on the shelf is about RM$ 2.90 to $3. Per 300g  and the prawn cracker is RM$ 2.60 per packet. Compare to outside market, this price is very attractive and a lot cheaper. When I check on the packaging of Black pepper it only 200g per bag available so I decided to take two package and put them inside my basket and proceed to buy other vegetables and goods. When I reach the cashier after picking all my groceries, it was surprise to me that my total bill has exceed $50.00 ( I usually count along as I shop the goods). And I have to cancel two items and return those items to balance my budget. As I bring my groceries out of Econsave, I often do a double checking on my receipt.
( Special note : This superstore has often given headache to customers in term of wrong pricing and price dispute over the cashiers because of wrong charging not according to price tags display on good sales. My husband and I have personally encountered many time for more than a year since this superstore has started its business in Klang Parade. I often visit there mainly because it is very close to my home.  I have also complained to Ms. Mee Lan the manager but the root cause not only remain unsolved but it is getting worse.)

When I find out they have charge me with RM$ 10.80 per black pepper (Totally would be 21.60 for two package). I get a bit angry and went back to the same cashier Mr. Brian is his name, he told to me go to customer service and any differences on the prices should be return to me. When I reach Ms. Seri ( a young Indian lady) at customer service, she ask me to wait so that she could goto the shelf and double check the price but I insisted that I shall go with her and point out the good display location. So she ask one of her colleague favor to look after my goods while we walk over to the shelf. I got another shock to see the black pepper price tag was being removed and left those goods on shelf without pricing except the prawn cracker. I was furious of the deceitful action of the Econsave staff of removing those price tag to avoid price dispute and it make me look like a fool. I called my husband and related this matter to him and also ask if he can come over to help. He said,” Just dump that black pepper to the staff, reject those purchase!” I did as he told and I went back to the customer service Ms. Seri to return the goods. She asked me to fill up a form about goods return but she also mentioned if I could wait till 8:30pm because her superior Ms. Nani will be coming back and resume work after her dinner. (That was around 7:50pm, I was very angry because my family still waiting for me to go back to cook !!!! ) I told her I could not wait that long, and would like to her check with Mr. Brian as Cashier to cancel my purchase. As that hour many Malay has went to (break fast since it is the fasting month), their excuses is lack of cashier or staff and cannot attend to my matter immediately and ask me to wait for awhile. As time pass and 8:15pm, I told Ms. Seri that I will walk over to Cashier counter and speak to Mr. Brian personally because I need Econsave to return back my money. Mr. Brian requested me to go back to customer service counter and he will come and talk over this issue. Mr. Brian brought another Indian staff to do the refund and he reveal to me that they are lack of staff and the HQ of Econsave refuse to employ more because the sale is low. Econsave has stated clearly at their posting on the exist that “ Any price dispute, we will honor the customers with lower price.” I find these is deceiving and manipulating customers.

Incident (2)

        Just two weeks ago, As usual I went to shopping at Econsave, at the wet food section, I find there are much confusion. I saw the “Wah wah chai” (A kind of small Chinese Cabbage imported from China) was separately display on two different shelf. Same vegetable with two different prices Rm$ 2.69 upper shelf and Rm$ 2.39 lower shelf and when I went over to cashier decided to pay and buy the vegetable. The cashier told me she cannot scan the price due to no bar code, and she wanted me to go the vegetable section to weigh and get price tag. This is so weird!!!  Important goods or vegetables mostly with bar code on their packaging that is why it never cross my mind to even bother to weigh those small cabbages. What upset me most is the result of the price became Rm$ 2.99 after weighing the vegetable. Now a same vegetable have 3 different prices so I decided not to buy that vegetable. After one week, I came back to Econsave and realized the same shelf price display still unchanged and they are sitting there to confuse costumers. So, I saw Ms. Mee Lan ( manager of the store)was walking alone fish section, quickly I went over to greet her and lead her to the vegetable section and hope that she will rectify those confusion. When she saw two price tag, instantly she reply, “ We will charge you Rm$ 2.39 per package, how many do you want to buy?” I look at those Chinese cabbage carefully…. Some of them already turn yellowish due to sitting on the shelf for so long. I told. Ms .Mee Lan this was not the real issue, I told her to goto weighting counter to get the actual price. She instructed one of her worker to do for her and while we were stand near the vegetable. Ms. Mee Lan quietly remove the Rm$ 2.39 price tag away without my notice and when her worker came back and reported that the actual price on the cashier is Rm$ 2.99. Ms. Mee Lan change her way of talking by saying a lot excuses of wrong prices tags and finally she repeat her sale and say, “ Ms Cassandra, I can now give you RM$. 2.69 how many package do you want??? “ I turn her offer now completely and walk away thinking these is the way Econsave treat their valuable customers with deceiving and manipulating the price by creating confusion on the shelf and price tag.
( Special note : This superstore has often given headache to customers in term of wrong pricing and price dispute over the cashiers because of wrong charging not according to price tags display on good sales. My husband and I have personal encountered many time for more than a year since this superstore has started its business in Klang Parade. I often visit there mainly because it is very close to my home.  I have also complained to Ms. Mee Lan the manager but the root cause not only remain unsolved and it is getting worse.)

Incident (3)     
            My husband loves eating fish without bone, and dolly fish has become our favorable. On last month of June, I went to Econsave, Klang Parade to buy some “Dolly fish” to cook at home.
I saw many package of 3 pieces “Dolly fish “ with a low price of Rm$5.99. Without any hesitation, I grab those fish and continue to do my other shopping in Econsave. After settle my payment at cashier, I check my receipt as usual and I notice they have charge me extra on “ Dolly fish” with amount of “ Rm$ 8.99”, quickly I went over to customer service and demanded that I want to speak to the store manager Ms. Mee Lan. 3-4 ladies (workers) came to attending my matter but Ms. Mee Lan was not present. They insisted that the cashier did not charge me wrongly. I walk over with them to “Dolly fish” freezer and realize that they already re-arrange the fish and separate them to two sections, one section “ package with 2 pieces of Fish with price RM$ 5.99, and next to it are all packaging 3 pieces of “ Dolly “ RM$ 8.99.  I was speechless and my husband arrived on time to help me to carry some of my goods home that day and he stand beside me….. few minutes later Ms. Mee Lan arrived. She defended her workers and insisted that I saw the wrong price tag and refuse to return the money which extra charged into my bill. Because they have hid and taken away the proof. My husband prayed a prayer on the dolly fish section after this unsolved issue. A prayer of righteousness – there will be no one buying dolly fish, people will boycott this section. True enough even after one month those fish sitting there untouched.

Is there any word honor when there are price dispute, lower price prevail? No

Is there any act of deceiving customer by simply putting the inappropriate price tags ? Yes

Is there any price manipulating or misrepresentation? Yes.

Is there any confusion or wrong training over the staff? Yes.

Saturday, April 18, 2015

Embraced by the love of King of Kings (I)

被萬王之王的愛擁抱 (I)
Embraced by the love of King of Kings (I)
Satanic attacked

                 Just one week ago, same hour ,same morning, same place in my own home, I was facing tremendous of chess / heart pain.  The pain is unbearable, I felt hard to breath, this things started suddenly on sometime on Saturday ( a day before ). I could not rest in the night, my chest pain like facing death threaten ...... I could not take in any solid food, not even biscuit or chocolate drink (Milo) even though my was feeling hungry and pain started to go down to my stomach. I can only drink honey. I vomited few times, every time after I took in some kind of food like noodle or biscuit.  My beloved husband was praying for me and he insisted that I will be to strong and I need to fight this spiritual battle myself, he has identified it is a " Spiritual Attacked from the devils". 

                My body was weak since last night, I was only able to sit or lay down. As I was praying , I heard a voice said, " Satanic worship " , A recognition came to my understanding that this worship is sending out spiritual attacked direct toward me and my body.
             我的身體是疲弱的,我只能坐著或躺著. 因為前一個晚上,當我在祈禱,聽到一個聲音說,“撒旦崇拜”的一種認可,我的理解是,這種崇拜是發送指向我,我的身體的精神攻擊。

              My tears kept rolling down as I bear the pain and pray against this attacked, words started to came to my mind, " heart attacked ", " food poison ", " you are going to dead ". I rebuke them and replied back " By Jesus' stripes , I am healed." I told my Lord, " I needed your embrace !" I also told my husband everything words which I heard, He also praying beside me and slaying in the spiritual realm. This attacked is REAL !!!! After breakfast time, I told my husband, I can bear this no more, ( My body refused to take in any food except honey for more than 24 hours. ) I felt like I am going to die, my husband rebuke me to say those words and he quickly asked to to apology to the Lord. Hospital is located quite a distance from our home, as we don't have car, unless we get some neighbor to help us ....... my husband did suggest that we walk down the hill slowly to nearby clinic, but I refuse because I don't know whether I will be fainted half way. I felt hopeless, pain, weak in the same time. 

               我的眼淚不停地滾落下來,因為我承受的痛苦和祈禱反對這種攻擊,言語開始來到我的腦海裡,“心臟攻擊”,“食物中毒”,“你會死的。”我就責備那些聲音他們,我告訴上帝,“我需要你的懷抱!”,這攻擊是 " REAL " !!!!早餐後的時候,我告訴我的丈夫,我能承受更多的,(我的身體顧不得除了蜜為超過24小時的任何食物。)我覺得我要死了,我老公責備我說的那些也就是說,他連忙主耶穌道歉。醫院位於我們的家相當距離,我們沒有車,除非我們得到了一些鄰居幫助.......我的丈夫建議我們慢慢下山附近的診所,但我拒絕,因為我不知道我是否會一半暈倒。同時我感到無望,疼痛,疲軟。

             My beloved then turn on the TV channel on you tube on God's healing hour, I was half rest and half sit on the chair and listen to the 1 hour preaching, healing and deliverance. The power of God started to hit both  my husband me and as the lady preacher Gloria Copeland releasing the WORDS OF GOD in her school of healing & the HEALING POWER FLOW....... I felt 50% better at noon. The chest pain has stop, but my stomach still painful. I told my husband I need go to the room and read the words of God. He handed me a book name " How to  hear God's VOICE ?" by Mark & Patti VIRKLER ( this book is an interactive learning and allow you experiencing God in the same time ).


Part II ~ Romance with the King of Kings

Embraced by the love of King of Kings (II)

被萬王之王的愛擁抱 (II)
Embraced by the love of King of Kings (II)
Romance with the King of Kings

           In my previous writing, I have revealed how I was being attacked spiritually. As a full time minister, unless the Lord has chosen and called you specifically, do not go into ministry mainly for flame or reputation. Satan is not joking with you. Many time as my beloved led by the spirit or praying together aside with him, prophet Benjamin, we were facing the battle in real both spiritual realm and sometime physical. At time I can see and sense the present of evils in form of images. But last week, I felt like facing death with these battle with the Satan and His devils ( Sickness and pains ). I am grateful, my husband is beside me and the most important in life and ministry is my Lord is always with me whether i fell or succeed in carrying His tasks.
     在前 的寫作中,我透露我具體& 精神是如何被攻擊痛苦。作為一名全職,除非上帝選擇,叫你執行他的任務,不要聲譽。撒旦不是跟你開玩笑。許多時間,因為我心愛的劉世平領導精神或跟他一起禱告,,我們面臨著真正的兩種精神境界和某個物理戰鬥。在時間,我可以看到和感受到的圖像的形式邪惡的存在。但上週,我幾乎感覺自己就像面對死亡與這些撒旦和他的魔鬼(疾病和痛苦)戰鬥。我很感激,我的丈夫是我身邊,最重要的生命和事工是我的主總是與我是否失敗或成功地背著他的任務。

@ Romance with the King of Kings與萬王之王浪漫

            IT is so important that we learn to seek the Lord for Himself  alone, and not for the things He can give us. He longs for us to abide in Him, to feast on His love. He wants us to enjoy fellowship with Him as our dearest Friend. His heart yearns to be ministered to by our love.

             We hurt Him so when we become too busy with our daily tasks to spend time enjoying His love or when we carelessly let sin slip our lives, destroying our close communion. We must seek him as our greatest treasure, seeing our time of sharing with Him as the highest priority in our lives.

             As a result of our relationship with Him, we will begin to see His power flowing out from us, touching hearts, renewing life  and strength, and working miracles. For out of relationship will come faith --- simple faith, which is simply being close enough to Jesus to know what He want to do in a situation and then doing whatever He instructs. But the only way we will ever be able to know exactly what Jesus is thinking and saying is spending much time with  Him --- living in His presence every moment of our lives. There are no shortcuts to this ! But, the fullness of joy we find in His presence ! 




As I was reading above passage from " How to hear God's voice ?" The Lord start to me understand His romance to me by reflecting the moment in movie " Titanic " : Jack sacrifice his live for the woman he love and also instructed her clearly to live long and prosperous for the sake of him !
當我看完上面的段落從“如何聽到上帝的聲音?”主開始我明白了他的傳奇給我反映當下的電影“ Titanic 泰坦尼克號”傑克犧牲自己的生活,因為他愛的女人,為了他並指示她生命長壽和繁榮!

       When I look at the cross of Calvary and every pain that the Lord has suffer for me and forgive all my sins and wrongs, as I claimed my life and tell the devils to take his hands of my body as my Lord has purchased me with His precious blood, I felt relief and sense a freedom just release from the strongholds of pain and sickness. Jesus gave himself for us as a friend, brother or lover. No one has ever exhibit such a love to me in my whole life. 當我看到在各各他的十字架,而主有苦對我來說,原諒我所有的罪過和錯誤,因為我宣稱我的生活,告訴惡魔把他的手我的身體是我的主已與購買我的每一個他的痛苦寶貴的鮮血,我覺得救災和感知自由剛剛從痛苦和疾病的據點釋放。耶穌捨己。我們作為一個朋友,兄弟或者愛人。從來沒有人表現出我的整個生命這樣一個對我的愛。

Isaiah 以賽亞書 53:5 KJV "  But he was wounded for our transgressions, he was bruised for our iniquities: the chastisement of our peace was upon him; and with his stripes we are healed."哪 知 他 為 我 們 的 過 犯 受 害 , 為 我 們 的 罪 孽 壓 傷 。 因 他 受 的 刑 罰 , 我 們 得 平 安 ; 因 他 受 的 鞭 傷 , 我 們 得 醫 治 。

         During midnight, I woke up and felt much pain and empty in my stomach. I took a cup of warm honey and rest on the chair for sometime and meditate on God's words and I fell asleep at the sofa.
at 3 am, my husband wake up and find me at the living room, he ask me to back to bed, I told him I need another cup of drink, as my body is so much dehydrated, but when my second cup when down to my throats, my chest felt funny and I started to vomit out all the food including light lunch. Then I lay my body down to bed and rest, my husband felt the God's presence and he asked me just relax and he said, " God is going to heal you! "


          My body started to shake like never before, the feeling like electric current is going back and fore in my body...... I can not stop shaking, I felt the embrace of the Lord, my body pains started to left me one after another. I was being embrace and healed by the Lord for more than one hour. My husband also receive God's healing on his leg pain. My body was being renew, fresh and healthy. No pain at all in any part. I am feel with joy of the Lord and sense tremendous love from my maker. There is none like You, no one ever love me like You do !!! O Lord, thank you for not giving up on me and thank you and thank you for holding me and healing me when I am weak. 

          Next morning, after breakfast. My Lord talk to my husband about having a break in Kuala Lumpur and stay at Traders hotels ~ Shangri-la next to K.L.C.C. After booking a deluxe room via the internet, we left home with much joy of the Lord. " Obedient is better than sacrifice ". Jesus' agape love shown by His sacrifice his life on the cross and he never please or ask us to sacrifice to show our life, our love for him ...... will never, never be enough  !!! ...... His favor and blessings is following us all day long as we check into the hotel. The reception and front desk gave us grant me a free upgrade to Traders city view suite room upon our request for late check out till 3pm. I was drilled by the elegant room design and the size of the suit room, love it so much..... thank you O Lord ! He has shown his marvelous love in my bad time and good time. His embracing love never stop after the healing. I request some flower, Rachel, a lady who served us at the front desk gave me a small bouquet of red daisy. so sweet ! In the late evening, hotel buggy drive us to Kuala Lumpur Twin tower which is just 2-3 minutes drive away from the hotel, we were there enjoy the show of fountain dancing with so many beautiful colors !
      第二天早上,早飯後。我的上帝跟我的丈夫預訂在吉隆坡休息,並留在商貿飯店 - 香格里拉。後通過互聯網預訂豪華客房,我們離開家,主的太多的喜悅。 “聽話勝於獻祭”。顯示耶穌神的愛通過他的犧牲他的生命在十字架上,他從來沒有取悅或要求我們犧牲展現我們的生活,我們對他的愛將永遠是不夠的......他的祝福是繼我們,因為我們檢查進入酒店。接待處和前台給了我們給予我免費升級到國貿城市景觀套房在我們要求延遲退房至下午3點。我鑽了典雅的客房設計和西裝房間的大小,喜歡它這麼多.....謝謝主啊!他已經顯示了他非凡的愛在我的不好的時候,良好的時間。他擁抱愛的愈後永不止步。我要求一些花,雷切爾,一位女士誰擔任我們在前台給了我一個小一束紅色的菊花。如此甜蜜!在晚上,酒店的車送我們去吉隆坡雙塔是只有2-3分鐘車程,從酒店,我們在那裡盡情展現舞蹈噴泉與這麼多美麗的色彩!

          Except the food, and toilet we do have some great time, enjoying the suite room stay, spent much time with God in praying for the hotels staff , reaching out by passing some gospel. And we meet the director of Food and Beverage who is also a child of God, who then prepare a European/ Italian style of fine dinning because we did not enjoy much during breakfast. If the Lord want me to share more....... I may share in later days for our next return to Traders hotel~ Shangri-la, a complimentary suite stay by the hotel General Manager. 

          Stay faithful and stay focus when you are called to serve the King of kings, His rewards is  impossible to measure even started from earth till you reach heaven. All by His grace and all Glory, power and honor belong to our King or kings and Lord of Lords. 

Stay Bless with His favour, love and blessings,
Apostolic Prophetic minister,
Cassandra Liu

Sunday, January 11, 2015


SEXUAL ADULTERY —“Conjugal infidelity
有性通姦 - “夫妻不忠。


An adulterer was a man who had sexual intercourse with a woman he was not married to, either a married woman or one who was engaged to be married. A woman who did the same thing was an adulteress.

Adultery is fornication. The Bible regards adultery as a great sin and a great social wrong.

It has been inferred from John 8:1-11 that this sin became very common during the age preceding the destruction of Jerusalem.” Adultery—“Conjugal infidelity. An adulterer was a man who had sexual intercourse with a woman he was not married to, either a married woman or one who was engaged to be married. A woman who did the same thing was an adulteress.

Adultery is fornication. The Bible regards adultery as a great sin and a great social wrong.
It has been inferred from John 8:1-11 that this sin became very common during the age preceding the destruction of Jerusalem.”